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  • Customers like
    • Floor plan 14
    • Trailer layout 12
    • Looks and the floor plan 11
  • Customers don't like
    • Customer service 24
    • Quality control 21
    • Product quality 20

27 ' Wolf Pack Toy Hauler purchased early 2015,,, thought we had made a sound choice. !st time out, hot water tank does not work,,,,, awning will not retract. After repeated attempts to have the dealer repair,,, I fixed it myself. Still no luck on replacing the awning motor. Tounge jack failed last week while in Florida,,,,, one of the gas struts on the waning has failed. Appears all of the... Read more

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Forest River Work and Play nothing but Junk!!
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Wow...I really don't know where to begin with the nightmare that you both have put us through, so I'll start at the beginning. January 10, 2014 we ordered a 2014 Forest River Work and Play 40FK from Lazydays RV in Seffner Florida. Our salesman was Jim Jones. We chose the Work and Play because we were told that it would be the trailer that we needed to haul our Jeep in. My husband and I also... Read more

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My F.R. trailer that is less than one year old has now been in the shop longer then my 11year old gulf stream. Thought I was up-grading but was very wrong there. The quality and service both suck big time. Wish now I had never bought it. Can't even enjoy it because I can't get it out of the shop... Add comment

Regret purchase. Since this is a 41' "park" type model, all of the problems had to be serviced at the camper location in the campground. I had to pay all of the "service calls" at $75 per visit. 1 visit to look at the problem and 1 visit to fix the problem when parts came in. $150 per problem. Ordered rear air conditioner. Never worked. Warranted replacement. Took 3 weeks to get the unit. There... Read more

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There are no words to convey the absolute disappointment with this company and their product. Purchased 2014 Charleston and for two years it has mostly been sitting on the side of the house broke down from headlight to taillight. So many problems so much time wasted in repairs that do not resolve issues. Every time it moves catastrophe awaits. Customer service has been incredibly lacking. I spent... Read more

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We purchased a 2014 Heritage Glen 312QBUD and have had nothing but issues being the shower leaked, the bathroom sink faucet leaked and then the worst is the electric jack in the rear decided to fold up and break as we were camping. They fixed the water problems but then the jack they called the manufacture (Forest River) to come out and inspect this and they said it is not covered under the... Read more

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Forest River - Buyer beware, poor quality of workmanship on our 2014 destination trailer
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In 2013 we bought a new 2014 Model Salem destination trailer built by Forest River from Fun-N-Sun in Ludington, Michigan. The first season we had these issues covered by warranty with quality repair work done by Fun-N-Sun: Several leaking windows, a leaking shower and a malfunctioning stove. We also had a foul odor in the bathroom which was blamed on a faulty toilet. Fun-N-Sun replaced the... Read more

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I just bought a 2016 forest river wildwood rv, the electrical outlets outside, and the 2 on the rear of the rv does not have power to them, replaced all outlets still no power, contacted forest river, they say the cant help, since they don't have any wiring diagrams since different people build them and no set standard on wiring, they were no help. do not buy forest river products. windows leak... Read more

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Very poor craftsmanship...confirmed Poor customer service... So far Very Poor Quality Assurance Program...confirmed Why? The use of a "tires filled with nitrogen" sticker covering a extruded screw on the exterior. Have photo for anyone interested. A water leak was found inside the camper after two days of running. Conclusion....Did not use Teflon tape or compound on water line connection... Read more

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I bought a 37REDS with the 5' glass slider door. Anyone who's ever had sliding doors, knows that they must occasionally be removed to clean the tracks. As I tried to remove the fixed slider door, it would not lift, and the frame started to separate from the glass. The slider door itself lifts fine, but the fixed one is jammed into its track, probably because the opening is undersized a bit......... Read more

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