Anonymous

Forest River Warranty Review

Waiting 2 years to have my very loud furnace repaired only to be brushed off by every dealer who doesn't want to do the repair job or doesn't have a licenced tech. All this work is under warranty buy at your own risk once a dealer delivers your trailer they wash thier hands of all problems
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Anonymous
map-marker Oklahoma City, Oklahoma

QC, Tires and Electric

My first forest river trailer came with every single bolt (except one, more on it later) that holds the body to the frame were finger tight. Same with the bolts holding the steps on. The one bolt not finger tight never made it through its hole in the frame.. It hit the frame and turned sideways and didn't make it into the mounting hole. I found them loose while I was under it checking why I had no power the day I picked it up. The circuit breaker under the frame near the battery was torn out of mounting box . it was all hooked up but the wires had been jerked and it tore the guts out of the breaker and they hung against the frame. Tires wore out after 2500 miles and had to be replaced. The spare was on a bent rim and spare did not match other tires. The door latch wouldn't work when shutting the door unless you pulled the door handle a little to get the latch to move in some before shutting it. Electric hatch cover came with sliding part gone. No cover on the water hose hook up. and more little fit and finish items. Got rid of it after 13 months.. The next forest river came with bad vent hood light and missing window shade rods. I had to call the vent hood maker directly to get a replacement. the handle on the crank is damaged. The trailer has been on one 100 mile round trip, one 400 mile round trip in 6 months. Just returned from a 2000 mile trip and about 600 miles into the trip one tire developed a huge knot on sidewall. put on the spare and about 100 miles later a different tire shredded and had to put the knotted tire back on the get off the freeway and replaced all 4 tires. Tire dealer just shook his head when he looked at the tires. He is on Interstate 20 and said original equipment trailer tires are junk. Toward the end of the trip I started getting breakers on the power supply pole (not trailer breakers) kicking unless I turned off the trailer breaker that controlled the converter. Happened at more than one park so chances are slim its the parks problem especially since I ran a/c and tv and other things all at the same time with no problem until I flipped on the converter breaker. The overall QC is terrible. Lumps under vinyl floor like little rocks under it, drawers that won't stay shut and the list goes on. You should look under the mattress on the top bunk bed. Looks like thin paneling over 2x2's and thin wood busted several places. Of course the mattress hide it if you can call those things mattresses. Had to replace all mattresses. The main one was junk. Trailer was $22,500 so it wasn't supposed to be a cheapo (salem 27dbud) Both trailer were bought brand new. Second trailer is now 9 month old and I am going to swear off Forest River products. Thought the first one might be a fluke.
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Loss:
$500
1 comment
Guest

Our tires had the same knit as well as one blowout. Axles were warped, all 4 tires wearing on the inside, and springs are gone.

Said our 2014 Salem was overloaded. We never had water in ranks, only a few groceries, linens, and minimum tools. Warranty won't cover it as they said it was our fault. What a joke if a company.

The drawer support in kitchen came loose. After tearing panel off to get to the inside to make repairs there was nothing supporting the drawers except one staple into the bottom of the kitchen counter tops. Added a brace, etc. to flux it.

Then the tire problem with our first trip.

First blowout after driving 275 mikes. A total piece of ***.

Anonymous
map-marker Linden, California

Leak from exterior cargo door / floor dry rot

Thanks Forest River for working with me on a leak that was three years past warranty. A leak developed in the first year and was repaired by the dealer. Water under the flooring was not discovered until dry rot developed. Thank you Robby Olsen, from Forest River in Rialto California for not only correcting the leak, but a complete over haul of the trailer. All new sealing, some roof vents replaced, new breaker panel, ALL new flooring and sub Flooring, draws repaired, two new lights, water heater cleaned, all new gaskets on the ramp and doors. Its like new! I'm a happy camper. Dan Cardoza
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Loss:
$1000
2 comments
Guest

I just discovered this weekend that my floor was rotten when i stepped in a spot on the floor and Almost fell through. I have had a water leak in that past fixed from the factory when the window was leaking and caused the counter top to buckle.

I dont know if this as a result of that leak or not. I called forest river today and they stated its not under warenty any more.

Can you send the info for whom you spoke with at forest river so i can speak with them. troach41@***.com

Guest

I wish I new a Robbie Olsen for my flood in my 2012 Salem Classic :(

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Anonymous
map-marker Yakima, Washington

We upgraded from a Keystone Cougar RV now own a Piece of *** Forest River Wildcat

We purchased a $50,000+Wildcat Forest River 2013.

The day we drove it off the lot the problems started-Blinds fell off, TV fell off the rising stand, water leakage from under kitchen sink 2 times, hot/cold knobs reversed bathroom, dead bolt lock didn't match the keys, under carriage material cut for water leak but then only duct taped, windows leaked on the inside, sliding mirror doors-bedroom would not ride/stay in plastic clips-snapped off, Light above dining table fell off 2 times and put big chip in wood table.

The biggest thing is the fiberglass chips on the over hang driver side which has many scraps like from what was used to move the RV around on the lot. The dealer Canopy Country Yakima Washington put our hitch in or truck and had the RV hooked to the truck when we picked up and the minute we got home I found we called and now March2014 it is our fault/problem-Our RV spent 4 months in the shop.

Constantly calling dealer and Forest River -My husband is so mad-We owned a Keystone 2008 no problems ever!!!

our bad Oh ya now when we brought home the front panel on refrig fell off on the floor

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Loss:
$5000
3 comments
Jibri Jzl

Good morning. My name is Steve and I am the Regional Sales Manager for Wildcat Maxx in Dallas, Oregon.

I would like to help and try to resolve your concerns. It is not our intention to build products that have problems, but as with anything that is built by man, there is a chance that something will need to be adjusted.

I am not sure who you have spoken with at Forest River, but I would like you to call our plant @ (503)831-**** and ask for our Warranty and Service Manager. We will do everything we can to make sure your Wildcat Maxx 5th Wheel get put back together and try and make you a happy consumer again.

Thank you,

Steve

Guest
reply icon Replying to comment of Jibri Jzl

Well Steve

Here we go again 1st time out and one of the flipping tires total sheers off as we climb a hill less than an hour away from yakima wa . Just came from tire shop to make sure all pressures are good and tire lugs good

Unbelievable

Also my husband has been talking with this office in Dallas Oregon and we still don't have in writing the extended warranty by 6 months per some there and now as we sit along side the road I discover our tire wheel warranty we paid for at can ally country does not exists from the phone call I made to the company which isn't your fault but they are a dealer for Forrest river

So upset

Guest
reply icon Replying to comment of Jibri Jzl

Hey steve we are now trying to resolve an issue that may require your help because Canopy Country from Yakima wash sells the RV brand forest river. when we purchased the rv from **** we had up graded to have the la-z boy recliner with heat massage for an extra $1,898.00 and I have been trying to figure out why ours doesn't have the motor or anything to make this happen so now I want a refund from the dealer for selling us something that we didn't get.

colleen martin 509949****

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Anonymous

How long do i have to wait ??

4 weeks ago i bought a 2013 rockwood premier with a added add a room. of course they told me ,after i paid for it, it was on back order and that it would take 7-10 days. well its now been 4 weeks. is there someone i can talk to ? i get runaround with the dealer.... are add a rooms that big in demand ? so i went camping last week and it rained on us. we spent the whole weekend sitting in a pop up camper. also the door was bent and would not close all the way. still managed to have a good time.
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Sammantha Brg
map-marker Saint Louis, Missouri

Heritage Glen

I will never purchase another Forest River product. The workmanship is bad, bad, bad.

Forest River does not fix things that are broke or from poor workmanship. It is up to the consumer to prove it was poor workmanship. We needed repairs done to our new Heritage Glen and Forest River denied 4 of the 8 claims. Our dealership had our RV for 3 months, not because of them but Forest River held them up.Our dealership fixed the problems themselves.

I would not recommend Forest River or any of their R.V.'s. Their customer service is terrible.

Once you purchase their products you are on your own. They will tell you anything to sell a product.

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5 comments
Guest

We sure do feel your pain... We too have had nothing but problems with Forest River.

Will never buy another forest river product again. Problem is, they do not care that they have unhappy customers.

Guest
reply icon Replying to comment of Guest-1037563

I can't believe the workmanship is this bad on such a nice looking TT. Is it even up to code to put an electrical outlet directly under a water source?

Plus the outlet is facing up on the floor. Not even fastened to a wall.

Unreal!

Guest

I too have had many issues with my 2015 heritage glen 312qbud. Electric jacks don't work, front door is warped, drawers fall apart and now I went to use my black water flush for the first time and water gushed out of the bottom of the TT like it wasn't going into the black water tank.

I stopped and not knowing what to do I decided not to use it. The next day I did not have any power to any of my outlets including both refrigerators. After 6 hours of trying to figure this out I pulled out the drawer above my central vac and discovered the black water flush check valve is directly above a upside right outlet for my central vac. So when I tried to use the BW flush it gushed water all over a live outlet which was plugged into my garage.

I can't tell you how mad this makes me. I spent a lot of hard earned money for this POS and never again will buy another Forest River Product.

Customer service not only sucks from FR it is terrible from my dealer that I bought it from.

Guest

I know of six people who purchased new RV's in the past two years, three Forest River products, three Thor products one being a 5th wheel that cost over a hundred thousand that has been back at the dealer since 9/2014 and here we are going into Feb. of 2015. My point is they all have their problems but as the buyer what are we to do?

Espen Vov

I totally agree with you about Forest River... They should be put out of business....

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Anonymous
map-marker Columbia, South Carolina

Bad Roof Sealant at the Factory Caused leak...Manufacturer would not Pay

I bought a 2012 Flagstaff from Handy RV's in North Wilkesboro, NC. It was obvious that the unit had been on the lot for a while, since we didn't purchase it until February of 2013.

After a week at home, we discovered the side table under a rear window was coming apart. Water was coming in somewhere, but we didn't know...thought it was a bad seal on the window. Took the unit 2 hours away to Tom Johnson in Concord...they took the window out and resealed it and said it was fixed. We brought the unit home and after the first major rain, I found water on the side table under the same rear window.

Took the unit back (2 hours each way) to Tom Johnson. They took the window out again and reasealed it AGAIN. Then, they decided to take a look at the roof and amazingily, they found the problem...about an inch area in the roofing seam that was not properly covered at the factory by the sealant. A clear and undeniable screw up at the factory became my fault when the folks at Flagstaff were contacted.

Tom Johnson wanted close to 6,000 dollars for the roof...no thanks...I'll take my chances locally...but one thing is for sure.

Forest River should have manned up and corrected their mistake...but they choose not to. This will be my first and last Flagstaff.

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6 comments
Guest

I have the same problem with a 2005 5th wheel (wildwood) and my 72 months insurance that i had is expired. Can't fixed it.

Guest
reply icon Replying to comment of Guest-817235

Why do we pay insurance, then if it only covers the interior of the RV!!!!!!!!!!!!!!!!!!!!!!!!

Guest

Bought a 2011 Coachmen Catalina. It also had a roof leaf that was obviously due to *** poor craftsmanship.

Did not have a screw within 6" of the end of the front strip that holds the rubber roof down. So of course once it started to seperate it wasn't long before it started to leak. They claim to have a 12 yr warranty on the roof, actually 1 year. I bought it from Boat N RV in Ridgeland SC.

They too are criminals. Sold me an extended warranty that is totally useless.

My insurance adjuster stated himself that Forest River as a bad rep for their roofs leaking. :(

Guest

As soon as you bought a 2 year old travel trailer you maybe should have done a complete inspection of the roof and windows? I for one would not trust the roof seams after 1 year.

You should get a few rolls of eternobond tape and clean and tape all caulked seams on roof. Also do around all vents and roof penetrations. If done right you should never have anymore leaks from the roof again. Travel trailers shake and bounce around when going down the road.

Things get lose and seams open up at cauled joints. Good luck and sorry to hear of you problem.

Guest

Call Forest River tell them about problem ask for local Rep's name. Product come's with year warranty from the day you bought it not when it was made, KEEP calling after a while YOU will find some one to help you..If dealer found defect have them help you if they will..Tell them you will call Warren Buffet..He owns them.

Rick ..Dealer RV Sales Rep

Guest
reply icon Replying to comment of Guest-790956

Call what number?please email it to wildchilds@***.net

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Hughey Mnx
map-marker Clarence, New York

Leaking Roof, misaligned windows that will not shut in back bunk area.

I bought a 2001 Flagstaff front dining room travel trailer. I used it on weekends in the summer in Western New York.

The hot water tank NEVER worked, I took it to the dealer, and they told me it was clogged with bugs, or spider webs. The cleaned the gas pipeline for the hot water tank compartment, it still would not allow the gas through the line. The window in the back bunkhouse on the drivers side of the trailer from the 1st day would not lock in place. It would be shut before driving to local campgrounds and at time of arrival would be open and approx.

1-1/2 inches open and be unlatched. We tried to close the window with two people pulling inward and one outside pushing in, and still could not make the window lock in place. The smoke alarm was place in the roof, in the middle of the area between the kitchen and the back bedroom area, however, the bathroom door could not be opened as the smoke alarm was in the way of the bathroom door. The microwave did not work correctly and would short out the electric service.

We took the trailer back to the dealer, to look at these complaints but they were not able to fix all of them. The dealer moved the smoke alarm out of the bathroom door path. I was staying in the trailer for a year in 2006 through 2007 and the roof began to leak over the front dining area, and down the side of the kitchen area. Within two months we had leaks around the bathroom sun-roof, the TV antenna, the air conditioner, and the back side of the bunk house.

Now the floor is ruined because of the water running out of the cracks, even when they were repaired in 2006, when they first started. The walls by the kitchen closet is warped, the closet by the bathroom is warped and the bathroom door will not shut due to the swelling caused by the leaks. It was a shock to me to understand that the roof was not made of fiberglass like the sides of the trailer was, and it was a canvas type material. I am angry that the roof material was never discussed, and that on the roof, where the purchaser could not see, was made of such inferior materials.

If the roof had been guaranteed for 12 years, but not the seals???? What sense does that make? My trailer was made in 2001, but the trailers made much later, and as late as

2011, are still having issues with the roof? Why, it seems Forest River has had several years to rectify the problems with the manufacturing.

I would like to begin a class action suit, for anyone who has problems with the roof, after purchasing a Forest River Travel Trailer, or 5th Wheel. If interested in joining us please contact aprilluvspring@***.com

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Loss:
$16000
Deanglo Isp
map-marker Seneca, Illinois

Forest River Wildwood

We bought a 2006 Wildwood TT, It has been parked, so it is in great shape. I've had to fix a couple of things but nothing major until now. The roof is separating from the frame. Clearly a manufacturer defect. Customer Service says TOO BAD no warrantee. Roof is warranteed for 10 years. Customer Service says , it's not the roof. The roof is only the membrane. Want to know how they expect to sell trailers when they don't even hold together. I couldn't imagine what would happen if this trailer was on the road traveling as it was designed to do.
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Loss:
$2000
Anonymous
map-marker Biloxi, Mississippi

Worst purchase EVER

I bought a brand new 2010 Wildcat. I have had it for about three years now, but due to my military lifestyle, its only been used for about two years total. I bought this as my "home'' and it is very well taken care of. After the first couple months, the radio/cd/dvd hardly works, the walls leak, the step to the bedroom is broken, and the tank gauges don't work. I had contacted Forrest River to register my RV and after a couple back and forth emails, I stopped hearing from them and still don't think it ever got registered. I have already replaced the converter ($400) and everything else is just falling apart. I will never purchase another Forrest River product again and due to the fact that a lot of the military personnel I work with look to live in RV's for ease of lifestyle, I will make sure they all know and will prevent them from making the same mistake.
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3 comments
Guest

I hear you. We've had a Flagstaff now for ten years and have practically replaced everything possible that can be replaced on it.

With this years complete roof removal and replacement we think we might finally get what we thought we were buying in 2004. If depreciated hadn't killed the value right off the lot we might have gotten rid of it a long time ago. We're hoping that now it'll last until retirement and we'll move on and never look back to any kind of Forest River product. (This is our 2nd and both have been one problem after the other.) We've learned - the money we'll spend on an Airstream won't be all that much more than all the repair costs that FR wouldn't even talk to us about.

Never again...

Buyers looking at FR products? Be warned...

Courtnie Vei

You're going to "Prevent" others from buying? Who do you think you are?

Oh yeah, right - military. Everyone should kiss your *** and do as you do.

Guest
reply icon Replying to comment of Courtnie Vei

You know, first off, that's *** but second, it's stupid. I was in advertising for 20 years and tried to warn clients - bad news travels, especially in circles!

If you're a military man, a Freemason, a church member, anything with contacts NOT on the computer, the word gets out. Though the computer has helped a lot.

I'll certainly avoid Forrest River, Gulfstream, Thor branded motorhomes and a dozen other *** companies. Airstream isn't looking quite so expensive now.

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briantfoley F
map-marker Washington, District Of Columbia

Forest River Shasta RV sold me a lemon

In March of 2011 I Purchased a 2011 BRAND NEW Forest River Shasta 26QBTB pull behind trailer. After more than one year of dealer and manufacturer attempts to resolve a slide leak, and more than 30 other issues including a sinking floor tub, defective hot water heater, and permanent water damage they have not resolved my issues and will not refund my money or even provide me compensation, an equal replacement, or anything other, I am warning others about Forest River.

Shasta requested ONE final attempt for repair as a result of the demand letter I sent them two months ago. However, they did not effectively repair the RV and sent it back to me with partical board exposed to the elements on the outer wall of the slide, a (still) leaking slide, water stains/damage where the water leaked into the main flooring from the leak, and a drill hole in the sunlight, among other things. The repair process of their original manufacturing defects (despite their "industry accepted tests that are proven effective") are still ineffective despite best attempts and displayed patience for repairs. I "explicitly detailed my expectations" in writing as requested by Shasta to diagnose a recurring issue that could not previously be identified through "Shasta's industry best practices" while the RV was at their manufacturing plants. Their ONE final attempt was a concerted effort in failure.

The original dealer stated that our RV was "the first unit off the production line" and "no wonder why you are having so many issues". The dealer attempted to contact Shasta more than 3 times about the slide leak (among the laundry list of other repairs). Shasta has denied effective solutions to the customer and the dealer and wasted a lot of people's time, money, energy, and undue stress. Shasta has used up it's "one last attempt" at fixing EVERYTHING that is wrong with my RV.

They can have the title and RV as I want nothing to do with their defective product. Nor would I consider trading it in or selling it privately due to the irreperable defects. My values will not allow me knowingly to pass on these problems to someone else or I would have done that from the beginning despite the financial impact. I would have been able to recouperate 75-80% of my losses that way, which would have been acceptable at the time.

My next step is contacting local media outlets, provide online feedback on blogs, websites, and anywhere else I can WARN and PROTECT a potential buyer.

This has gone on far too long. I have been very agreeable on proposed repairs by Shasta and its representitive(s). I have been as patient possible with Shasta considering the significant issues I have had with their defective product. I am not a "problem customer." I was sold a problem product. This RV is a lemon. I paid cash for a defective unit and they will not/have not repaired manufacturing defects. Further, I have provided Shasta one too many chances to correct the defects of the brand new RV and as a result I have lost more than 50 days of my RV being in the shop, and countless time trying to correct this situation.

I will certainly remain vocal to friends, neighbors, strangers, and anyone else I can warn as to this event for years to come.

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9 comments
Guest

I don't belive you

Guest

I will not buy now. thanks for the review.

Guest

Yes.. I have the same thing...

Trying to get it fixed was really bad..

Now the leak has went thru the bottom my trailer.. After buying it from a dealer in Welland.

Guest

I have a similar problem. It's a Revere 2012 so only 5 years old.

I noticed the the panel above the pull out seemed warped.

As I took a peek it was wet and full of black mold. The wood beam that goes from one end to the other is effected

Guest

well it might be too late for me...i purchased one in 2015 now my problemes are now starting with a leak coming from the celling vent in bathroom and in the back bedroom vent...with all that water damage now we have mold everywhere..we also have furnance problemes..we inside walls starting to buckle and warp outwards..and noticed that the outside seems are on the outside edge of trailer starting too seperate...not enjoying my trailer at this point

Guest

We also have defective 2016 shasta oasis. Jacks broke 1st time we used it.

They are cheap and you can use to help you level up unit.

Also hot water heater did not work, kitchen sink leaked, wall paper Comming off. I would not purchase one again.

Guest

Yes we bought a new 2015 forest river wildwood trailer - 26bhxl model -fron RV Solutions in San Diego Ca. 4 months age- over 50 repairs - all window leak - 2 doors installed wrong and leak - slide out has been repaired 2 time and still leaks - it's been in the shop for 3 months - with no end in slight - and to top it off they cancelled all repairs on this brand new trailer ( we never have able to use it )- before 1 year warranty is up - 8 month early

Guest

Hi I too am having major problems with my Forest River Sandstorm 42' toy hauler. I like the idea of power in numbers and class action.

I might start a group on FB to gather us together to prepare for a fight.

I have been ripped off for $60 000 and had my home pulled out from under me. I am now living in a Boler Trailer and a steel shipping container.

Guest

Hi-

I feel your Pain :cry,

I have a 2007 Forest River Cherokee that I bought Used...

I have had Defective Awning, Leaking Toilet Cracks in Bathroom Plastics, Slide out that Leaks & Pulled away From Trim, Roof that Sags Buckling the Siding, Furnace that don't work anymore, Crooked window Covers, It looks like a Drunk worked on this RV, I wish I would've looked a Little Harder at The Details...

Its my 1st RV and I owe about 9 Grand on it...

I'm thinking of Letting the Bank take it, because its been such a Lemon...

Anyway my email is abgmc40@***.com we can keep in Contact & help each other resolve these Issues...

Good Luck !!!

AB

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Anonymous
map-marker Kansas City, Missouri

Dealer failed to do warranty work..

We purchased our Suryeyor Sport at a dealer 75 miles away... had a refer door issue and took it to my local dealer(that we were unaware of selling Surveyor's), as soon as they found out we didn't purchase from them we were told to go back to where we purchased the trailer for any warranty work.... If this is true, then I am shocked to see RV dealers working differently that auto dealers on warranty claims... While at the dealer in KS. another owner of a 5th wheel came in for service for a trailer he purchased 40 miles away... If the dealership I purchased mine from can do other dealers warranty work, why can't mine.... Very disheartening Forest River team !!!
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2 comments
Guest

Sorry for your experience, but it is true. RV dealerships are all independent and have no obligation to perform a manufacturer's warranty work if not purchased at the dealership.

This has gotten worse in the last decade with customers buying at the big wholesalers and then wanting warranty work done by the dealer closest to them - most now simply refuse.

Many dealerships aren't interested in that game because reimbursement for warranty labor, at best, is $0.50 on their standard labor $1.00.

It's the skin in the game thing...

You may have been luck with contacting Forest River directly, speaking with someone in Warranty, because they may then, with the assistance of the factory rep for that dealership, be able to get the dealership to work with you. I've been in the industry for 22 years, so I know how it goes.

Good luck!

Guest
reply icon Replying to comment of Guest-867245

Amen buy local and deal with a small family operation thats been around for a while not a mega dealer

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Anonymous
map-marker Walnut Creek, California

Vehicle Decals Review

As everyone else our decals peeled the first year. Forest river said they would replace. They sent blue stickers. Our camper is brown and gold tones. After. Many calls we got no satisfaction and will have to replAce by having custom decals. Very poor customer service. They just don't care
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Fred parks
map-marker Davenport, Iowa

Purchased a 2014 forest river rv

Bought 2014 forest river cedar creek silverback! Have had 2 months cost $38000.00.we have had so much moisture,cabinets inside full of water on walls.water bubbles and running down wall seams, over slides inside closet.Sugar and salt gets hard, boxes of food gets wet!

Forest river and rv service people tell us all rv's do this. We had a keystone copper canyon 2008and had for 5 yrs no moisture except on windows. We are not dummies when it comes to owning a rv. Now what does moisture cause, mold, rotting and mildew.

I reacon they think we wanted to spend that kind of money for that. They got another thinking coming.

We will do whatever we have to get results. Our advice don't buy a cedar creek!!!!

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9 comments
Guest

I have the same issues with my Forest River salmon Bill a classic. Actually have mold growing under my cabinets under my stove is always soaking wet.

Excessive condensation huddling in my window frames on my windows. I was told this happens all the time and that I should leave a window open which I do and still have excessive condensation.

They told me that this happens with all Arby's. Never happened with my Sprinter trailer that's for sure.!

Guest

We bought a brand new 2015 Silverback in September 2014.... experiencing an odor in the kitchen cabinets that permeates everything, even food products that have not been opened.

Box containers, plastic containers.

It's not a moldy or musty smell, it's an odor hard to describe.

Chelsae Rqu

We have had had the same issues and took the flagstaff superlite to the dealership in January and got it back a week ago. The answer is it is our fault for not venting properly which is ridiculous because we were.

We have had a Jayflight and never had a problem. Plan to sell this one as soon as possible.

Jairon Pnb

I am having some of the same issues. I bought a 2013 Forest River Salem Villa Classic for $34K.

I have experienced severe condensation and my slide is bowing. I bought the camper in February 2013 and added a screen room in June. Now they want me to take everything apart and bring it back to the dealer so they can put in a new floor using the same material which will only warp again! The other option offered is to put another piece of flooring overtop of the already warped piece which will cause a 2" lip on the slide out and not fix the problem.

It will cost over $1500 to remove the screen room, hire a tow to bring the camper to the dealer and back and to reset the screen room and you know, once it the roof of the room is taken apart it will not go back together perfectly again.

Along with this, I asked questions about my warranty and have been waiting over 2 months for answers from the dealer. Also for two months I hve tried several times calling Tony from Forest River service department and have not received the courtesy of a return call.

Guest

I hear you. We have a new 2013 Tracer and had it in for all three leaking slides 2 months later.

Went back to the dealer again because the bunk slide wouldn't work which they fixed. Went back to the dealer again two weeks later, the same slide wouldn't work again. The RV has been at the dealer since early November and is still there, untouched, because they are waiting for Forest River to honor the warranty work. I am furious.

We have looked into the Magnuson-Moss Warranty Act. Forest River can be brought to arbitration for loss of use of your RV. We are gathering our paperwork now and fully intend to pursue. I also agree, let's get a class action suit going, the lack of response on their part and no concern for quality is appalling.

We never have had an RV have the kind of condensation you are describing, it's a load of crapp that all RVs to that. Don't drop it, hound them everyday. I'm sending them emails every week and printing/dating each one as documentation for the suit.

:(

Good Luck.

Guest

We had ours two days and the dealer has had it for two months, nothing has been done yet.lets all get and attorney and sue

Guest
reply icon Replying to comment of Guest-771072

We are with you!Talking to lawyers now!send contact information txhis is our home!

Guest

We have the same issues in a 2014 Flagstaff Ultralite. Same answers from FR. We also had another RV and no better.

Guest
reply icon Replying to comment of Guest-768605

Do not give up! Thats what these big manufacturer wants customers to do!

We feel they should be made to pay for their mistake's. All the want to do is get them built with no quality work to get them out to the sales lot!

Lets sstand up to them! There are LEMONLaws.

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Anonymous
map-marker Helena, Montana

Forest River - Rv Review from Helena, Montana

I have a P.O.S 2009 forest river stealth fifth wheel, bought the thing new in twenty ten, have had nothing but prodlems, like the slide out cables brakeing, and the glue that holds the windows in runs out, water leaks in every window and comes in some ware in the front door. Not to mention the canbnet drawers have broke and I fixed them myself so I didn't have to wait for it to come back from the dealer weeks later, plus I made them better. Before this camper I also had a 2008 XLR39x12 junk also, never will I buy another Forest river product again. Shotty work. You do not get wat ya paid for that's for sure.
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