Since our purchased our 2017 38el model we have had some problems with the unit. Two of the most annoying situations is getting things that were told to us about parts that were being shipped to us to correct the problems have not been received and no one will answer our voice or emails.
They concern replacement of one of our slide toppers that failed and the material to repair our fireplace which is falling out and sagging due to forest rivers poor design of this component. All we are asking for is for your company stand behind what you produce and live up to what you say you are going to do!!
Product or Service Mentioned: 2017 Forest River Cedar Creek Champagne 38el Rv.
Reason of review: Damaged or defective.
Preferred solution: Deliver product or service ordered.
I liked: Customer service in parts replacement.
I didn't like: Poor, Problem started in florida still problem in nevada.