We bought our 378FB in September 2016. Before it could ever be delivered it was kept two extra weeks for a rear panel delamination issue.
We pleaded for a new unit since that's what we bought but were assured it would be perfect when we got it. HUGE mistake. The day after delivery the AC unit started leaking into the kitchen through the return air vents. The 1/2 bath door wouldn't shut, ceiling panels were loose, drawers fell apart, handles came off.
Within weeks the roof started showing staples pushing up thru the membrane. Several months go by and we had many visits to repair things. Then we see the caulking on the roof and vent covers are dry rotted cracking and falling to pieces. Letters, e-mails, complaints to no avail.
5 Months in the #2 black tank falls right out the bottom and tears the underside down, hoses wiring pipes and all. Forest River offers to come get it and repair it, and pay for a hotel while it's being fixed. Estimated time 2-3 weeks. 6 WEEKS later we get the unit back supposedly fixed.
We are personally out 4900 in hotel fees with nothing re imbursed. And 1 day after back in the AC is leaking back into the kitchen AGAIN. None of the holding tanks read properly and the roof looks like a 3 yr old caulked it and they didn't even bother to remove the old cracked caulking! A class action is the least these people deserve.
Misrepresentation of a product "well built", "quality control".
I can only hope this will help someone in their decision of an RV to buy. Never again will we get a Forest River product.
Product or Service Mentioned: 2017 Forest River Sandpiper 378fb Rv.
Reason of review: Damaged or defective.