Forest River
Reviews and Complaints
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Verified Reviewer | Gainesville, FloridaVery pleased with response
User's recommendation: The dealerships are stuck between a rock and a hard spot in the current economy.
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Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Florence, ArizonaFalse advertising
Preferred solution: Let the company propose a solution
User's recommendation: Don’t buy Forest River RVs
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Verified Reviewer | Deming, New MexicoTo many channels to go through.
Preferred solution: Fixed
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Verified Reviewer | Sundance, WyomingHorrible quality
Preferred solution: Full refund
User's recommendation: Don't buy a Forest River
Unhappy customer
Preferred solution: Get it fixed before warranty runs out and extension for repairs
User's recommendation: Get a good walk thru with somebody that actually knows something.
Poor quality and warranty
- Working around the warranty rather than deal with the issue
- Poor quality product for the money
- Do not take care of customers
User's recommendation: Don't buy from Forest River
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerService sucks and they lie to you about warranty you pay extra for. The guys that come fix stuff say the people that build these units are on crack and that’s way we have problems
- Warranty
- Warranty
Preferred solution: Full refund
User's recommendation: Stay away from RVs Unlimited
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Beardstown, IllinoisSuppose to get a refund--said it is processing--it's been 7 weeks
- So far everyone has been most friendly and helpful
- Dealership
Preferred solution: Full refund
User's recommendation: Wouldn’t recommend
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Medina, OhioThe factory inspection is a joke!! Fifthwheel should have never been shipped to the Dealer to repair.
Preferred solution: Let the company propose a solution
User's recommendation: Do not except RV untill all repairs are completely fixed.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Washington, PennsylvaniaThere could not have been an inspection at the factory!!
Some parts are being supplied.
- Floorplan
- Floor plan
- Poor cons
Preferred solution: Let the company propose a solution
User's recommendation: Do not accept until repairs are completed. Factory won't support dealers with parts!
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Verified Reviewer | Green, OhioRotted roof
Preferred solution: Let the company propose a solution
Poor Customer Service
Preferred solution: Let the company propose a solution
User's recommendation: Make sure you take trim off to check that sealant has been applied.
Warranty Appointment
Preferred solution: Deliver product or service ordered
Waranty Refusal
Damaged awning fabric noticed only after a few uses of the RV. Clearly defective material but missed by the manufacturer, missed by the supplier and missed by the dealer (twice), but the customer gets blamed and Forest River / Lippert refuse the claim. Multiple pictures, lots of emails but firm stance from Forest River saying not covered because its a year post purchase (from new) even though the defect has been there all along. Hugely disappointed and would not recommend this manufacturer to anyone. Many other quality and fabrication issues with the RV we've only found since towing:
*** drawer and cabinet latches. They fly open when driving and you open the door of the trailer to stuff spewed everywhere.
Poor cabinet and drawer install quality. So bad the drawer rails fell off after two trips becasue they were held in with 1 screw and staple. Should have been warranty but given the awing experience, fixed ourselves to a much higher standard.
Improperly placed thermostat causing furnace to cycle continuously as it was placed in the path of the hot air duct. (we relocated it ourselves for the same reason as above)
Front cap replaced under warranty (the one thing they did cover and likley the reason they wont cover awning due to costs). Poor installation with sealant gaps everywhere. We'll re-seal ourselves so we know its done right.
Visible nail and staple holes everywhere on exposed parts of the cabinetry and ceiling. Nail filler smeared everywhere along with sealant smeared everywhere on the outside.
The list goes on and on...
the list goes on and on
User's recommendation: buy a different brand, probabaly a smaller manf, one that stands behind their product
Missing parts on new rv
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Same trailer 2022 XLR Boost way more problems. Sum of $21k to repair. Lawyer contacted
Please let me know how that works out for you in comments because Our brand new Wildwood doesn't have working AC due to improper installation of the thermostat and the bolt into the water heater was not installed just placed in the heater. First trip with brand new RV was a total cluster.
Glad we decided to stay close to home for our first trip. Now waiting on warranty approval so we can try and go on another trip and pray its fixed.