Product: Forest River Customer Care Clear all filters (0 of 18 reviews match)
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Bought a very faulty Forest River RV. Salesman lied. Manager lied. All work done completed poorly and needed to be redone. And redone again. RV was misrepresented. Was made out to be "the deal of a lifetime." Family run business - Father lies, kid employee lies.......
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Anonymous
Paul Jahn

You didn't buy a very faulty Forest River RV. They are all built poorly, this is not a faulty unit, it's standard business practice at Forest River.

1.0
Product
Forest River Customer Care
I didn't like
  • Anything about forest river and the dealership
#1310311
He tried to tell me someone must have done something on the roof to cause the problem. (He is very good to figure this out over the phone). I was impressed with Forest River products but I will be look at other options on my next RV. He could not even tell me where...
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FineIguana
FineIguana

I too am currently attempting to deal with Forest River about a roof leak. Mine is a brand new 2018 that has been nothing short of a nightmare since buying it 2 months ago. Th...

Anonymous
Anonymous

What kind of rv do you have? And also is the leak on the edge by the wall or in the middle of the ceiling?

1.0
Product
Forest River Customer Care
#1235489
I had some problems with the way my camper was being handle , I tried to contact the ceo of forest river and each time the lady answering the phone would put me back on the same contact of the people I was having problems with , I would just like to know after you when...
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Anonymous
USANOR2018

Have you tried faxing? We have a 2017 class A (Georgetown GT3) that is leaking like a sieve. No satisfaction dealing with Customer Service. Here's the number: Fax Number : 574...

Anonymous
Anonymous

Unfortunately, almost all of the North American RV brands are owned by either Forest River, or Thor Industries, and they are flip sides of the same coin.You have to either bui...

Product
Forest River Customer Care
#1215341
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Forest River - Never again

I have asked several times over the last few years for a manual. The person refuses to answer her mails or her voice mail is full. Never again will this veteran buy a Forest river
1.8
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Forest River Customer Care
#1210037
That all goes away when a customer comes to the dealership with a Forest River product. Customer will need warranty work completed, and it really is a warranty item, still within the warranty time frame, and it is just such a total battle for absolutely no reason. If...
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1.0
Millersburg,Indiana
Product
Forest River Customer Care
#1177574
John seems like he will be able to help with the issues my mother is having with her new puma rv.
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Anonymous
Jeffery

I have a 2017 300 bh purchased in oct of 2016. After my first camping trip I noticed a soft spot in the floor by the kitchen table at the main slide. Called because I have the...

2.9
Product
Forest River Customer Care
#1164621
The se F levelling system had incorrect document in RV and the company did not know what to do or how to support as new versions in the rig. Not even a decent battery the one supplied wouldn’t light a cigarette lighter let alone power the RV.......idiots......plastic and soft wood crap....all of it.... Forest River...
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Product
Forest River Customer Care
I didn't like
  • Forest river service or
  • Forest river individuals
  • Mr oliver or service
#1141006
My wife got forest river tech Jeff Richardson who is a major asset for the company and should be recognized and commended. Mr Richardson listened to what I already checked and lead me to a reset button I wouldn’t have found which solved the problem. Forest River inc....
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Product
Forest River Customer Care
#1128166
We have had a lot of other craftsmen ship issues that have been adjusted by our local dealer but are constantly reoccurring. I have dealt directly with forest river and they always assure me they will take care of the problem, but once I take it to the dealership they...
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Product
Forest River Customer Care
I liked
  • Layout
  • Size of travel trailer
I didn't like
  • Quality nor workmanship
  • Customer service and refusal to authorize warranty work
  • Quality
#1102745
not by Forest River, but.....try to help consumers out at our dealership get their units fixed. We never can get the proper hours approved by this company to properly fix the issues. People buy RV's to use them. Not so they can have their RV in a shop all camping...
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Anonymous
Anonymous

I totally agree

1.0
Millersburg,Indiana
Product
Forest River Customer Care
#1101059