Apple Valley, California
1.6K views 2 comments
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Customer service
Product or Service Quality

In June we bought a new travel trailer.From the time we towed it home, we new something was not right.

At first we were unsure of what was wrong. Took the trailer in to be checked in early July. Turns out it has a defective frame and the axle mounting points are not square. Thirty days later we are still waiting to find out what the manufacturer is going to do.

We have not even used the trailer.


Review about: 2016 Forest River Salem 21rbs Rv.

Reason of review: Damaged or defective.

Monetary Loss: $19000.

Preferred solution: Full refund.

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Cherry Hill, New Jersey, United States #1204989

We also have a Forrest River camper 2013 Salem cruise light with axle problems. We have had 3 flats and an axle repair last year and now find out the tire is still rubbing and now ready to blow again. I am very upset and feel unsafe when we travel with our camper.

Edmonton, Alberta, Canada #1198056

I call bull ****

The dealer knows exactly what Lippert and Salem are going to do.

Either that or they haven't dealt with the warranty issues correctly.

Call Salem warranty directly at (574) 537-1257 and have your VIN ready. They may re-direct you to another # as depending on what Plant your trailer was built in there is another warranty office.

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