Apple Valley, California
1.6K views 2 comments
Not resolved
1.3
Details
Customer service
Product or Service Quality
Warranty
Website

In June we bought a new travel trailer.From the time we towed it home, we new something was not right.

At first we were unsure of what was wrong. Took the trailer in to be checked in early July. Turns out it has a defective frame and the axle mounting points are not square. Thirty days later we are still waiting to find out what the manufacturer is going to do.

We have not even used the trailer.

The plastic cover is still on the mattress.STAY CLEAR OF FOREST RIVER PRODUCTS AND IF POSSIBLE ANYTHING WITH A LIPPERT COMPONENTS FRAME.

Review about: 2016 Forest River Salem 21rbs Rv.

Reason of review: Damaged or defective.

Monetary Loss: $19000.

Preferred solution: Full refund.

Had an Experience with Forest River?

Write a review

Comments

Comment as anonymous or
Terms of Service
Post Comment
Cancel
Anonymous
Cherry Hill, New Jersey, United States #1204989

We also have a Forrest River camper 2013 Salem cruise light with axle problems. We have had 3 flats and an axle repair last year and now find out the tire is still rubbing and now ready to blow again. I am very upset and feel unsafe when we travel with our camper.

Anonymous
Edmonton, Alberta, Canada #1198056

I call bull ****

The dealer knows exactly what Lippert and Salem are going to do.

Either that or they haven't dealt with the warranty issues correctly.

Call Salem warranty directly at (574) 537-1257 and have your VIN ready. They may re-direct you to another # as depending on what Plant your trailer was built in there is another warranty office.

You May Also Like

Forest River - Buyer beware, poor quality of workmanship on our 2014 destination trailer Forest River "In 2013 we bought a new 2014 Model Salem destination trailer built by Forest River from Fun-N-Sun in Ludington, Michigan. The first season we had these issues covered by..." Read more FOREST RIVER, LIPPERET COMPONENTS, BENT AXLES Forest River "TRIP FROM FLORDIA TO HOME. INTINAL COMPLAINT While dumping the tanks I noticed wear on the right rear tire on the inside worn and left tire as well. I looked..." Read more Never by a Forest River Forest River "NEVER BUY A FOREST RIVER PRODUCT!!! We purchased a new FR Rockwood 5th wheel in July 2015 it is now April 2016 and our unit has been in the dealer warranty..." Read more Forest River - River of disapointment Forest River "We traded a nice 36 ft Montana on a 2017 Salem Hemisphere 299RE to accommodate my wife's disability. We were told in the sales process that this Forest River..." Read more State Farm Insurance - 2 claims over 2 years didn't renew State Farm Insurance "I received a call from state farm advising me they will not renew my coveage i was dissapointed. My 1st claim was 400.00 2nd one was slab leak. Est 12,000.00..." Read more Eharmony customer service 1.844.238.8666 eharmony customer service phone number Eharmony "eharmony customer service phone number eharmony customer service eharmony contact eharmony phone number eharmony customer service number www eharmony com customer service eharmony com phone number www eharmony com contact..." Read more Metropcs - Worst Company Ever!!! Metropcs "Lies, lies and more lies! Metro PCS, or Metro POS as my family refers to the company, is a terrible excuse of a business! On June 3, 2017 I bought..." Read more Popeyes Louisiana Kitchen - Bad experience and bad customer service Popeyes Louisiana Kitchen "I visited the popeyes location on the attached receipt to order the new cheddar biscuit butterfly shrimp deal. When I opened the tackle box, I alerted the manager that the..." Read more