I purchased a new 2018 Coachman Prism Class C Motor home in Florida where I reside, with a one year new vehicle warranty on the coach. I expect, like most RV owners, I use my coach outside the neighborhood of the selling dealer.
I traveled from my home to Vermont to camp for the summer. During this travel I experienced 2 problems that are covered under the warranty. ( slide problems and the radio does not shut all the way down after vehicle is turned off and runs the chassis battery dead when stored ) There have been other problems that I corrected myself.
I was shocked to learn that Forest River dealers are not obligated to perform warranty work on units that they have not sold new.
So unfortunately, I am finding out that the dealers refuse to do the work, something about not being reimbursed for the actual total time it takes to correct the problem(s) I did find one dealer who was willing to do the warranty work as long as I obligated myself, before the work was started, to pay the difference.
Quite the warranty huh? You might want to rethink buying a new RV from Forest River....that of course is if you plan to travel with it.
Product or Service Mentioned: Forest River Rv Warranty.
Reason of review: Not as described.