Well, bought the unit this fall, a 2015. Have had nothing but problems. All the wood trim needs to be replaced. A 30 day wait on that. Pantry door warped, six weeks for that. Bedroom slide wouldn't come out, two a/c units, turn on the heat for the big one and the a/c comes on. 2nd a.c cools but flashes errors codes. Had to have LED lighting on awnings replaced. Rollers blinds are falling off the windows. Getting a huge bubble by the basement door, roof is bubbling , ladder is coming off. We have a fireplace, had trim on one side of it but not the other. Yesterdays surprise was the shower is leaking.
Had it at the Dealer for a week before we headed south for the winter and they were nothing short of outstanding. Cardinal's Warranty Manager has been about useless. When the Dealer asked about bring it to the factory for the bubble repair he asked if the Dealer didn't want the money.
Trying to get this fixed by an "authorized repair center" has been a joke. When we had the slide issue I called the local Forest River Dealer who referred me to a local repair shop who came on a Sunday and got the slide out. They tried to get Forest River to authorize the repairs and they would not. WE can have them make the repairs and pay them and try and get the money back from Forest River.
I could go one for a long time but we traded in a Jayco that was a year and a half old because of quality control issues. What a fool I am. Jayco had these people beat hands down!
This camper is less then six months old and we're looking to trade it in one something different.
This person wrote the review because of poor customer service at Forest River. Reviewer claimed that he or she lost $95000 and wants Forest River to issue a full refund.
The author asks this business to immediately contact him/ her to briefly discuss his/ her negative experience with the company.
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