Forest River - ONE YEAR WARRANTY ON BRAND NEW RV NO WORTH THE MONEY PAID FOR THE PRODUCT.
We have had numerous problems with our 2012 XLR Thunderbolt...Dealing with Diane Daly at Forest River was not a good experience... She never answered e-mails or phone calls promptly.
Also we lost all our tires with just under 11,000 miles on them. We were told by a reputable tire dealer that the tires on our 44 foot fifth wheel were not adequate for the amount of weight it carries....We also purchased a tire warranty for 7 years and the warranty only paid for one of six tires... We only had the fifth wheel 8 months when we lost all six tires and Forest River would not stand behind them....
Our Back door literally fell off cause the bolts got electrolysis and they all came loose while traveling... After three weeks of back and forth contact, we finally got it fixed.
Monetary Loss: $2132.
Location: Kingman, Arizona
Thank You for Your Reply! We are processing your message.
Comments
Please avoid publishing any personal information and promotional content
I have a 16 XLR THUNDERBOLT had it 11 months and it's been in the shop for over 100 days, multiple dealers. Most dealers won't do forest river repairs because they slow pay and expect huge discounts.
I have an attorney working on it. We love the floor plan but the quality is junk and the warranty repairs are so frustrating
John,
Anyone having problems email me at manymomma@***.com. it will take all of us to fight them.
They want to take my unit and leave us without so they can fix the design flaws. We purchased a 106,000.00 piece of junk.
I contacted a lawyer who will take my case. If you wish to join contact me.
We have not been taken care of and still have so many issues. Warranty has not covered what they should and the dealer we took it to did not bill warranty for work or get pre approval before began, now warranty company said they did not get an approval before they did the work, so warranty will not cover work...
Been dealing with this for a year now and dealer turned us over for collection because we refused to pay for the warranty work that they did not get pre approval for before they did the work.... Real mess...
I purchased a 2015 and have the same issues plus and Diane Daley will no longer speak to me. My slide fell out going down the road.
I am nit picking the trailer so she has passed my complaint to another. The dealer damaged my unit and even they are placing blame on me.
People do not buy any XLR thunderbolt rvs. YOU WILL BE SORRY IF YOU DO........
There are lemon laws depends on what state you live in
Dianer,
I would love to compare notes with you. I have a 2014 XLR and the ramp fell off.
You can email me directly at jficklin3@***.com
Thanks
John
I have sent you an e-mail, John.... :)
Sorry, John, did not get e-mail. Can you send it again.... :roll
Your bolts lost their hair?
Your real funny about a serious matter where someone got hurt when the door came off....