Our Forest River Camper is only two years old, the front cap faded really bad. Forest River Corporate office customer service admitted it was a paint defect and it was repainted.
Now the paint on the two sides and back rear are faded as well. Contacted Forest River Corp. as we were informed at the time if the other paint started fading to contact them. SO, we did and now we are being advised the front cap paint is not the same paint or material as the entire camper was painted.
They were nice enough to offer us a large sticker to place on one area that is extremely bad to cover it. Stated that the paint fading was most likely due to weather elements and not waxing, washing. Really, we have it maintenance regularly and we do not like our cars or camper to be dirty. Will not purchase another Forest River Camper along with making sure everyone at the camper dealerships we visit quite regularly on road trips along with anyone looking for a camper to not purchase Forest River.
Product or Service Mentioned: Forest River Rv.
Reason of review: Poor customer service.
Monetary Loss: $13000.
Preferred solution: Paint my camper or exchange camper for one like it. .