Forest River - Poor quality product, underbelly cracked in two places
In July 2014 we purchased a 2015 Ford Sunseeker from Leisure days in Sudbury.On July 13, 2015 we noticed the motorhome was getting loud, and we crawled underneath the motor home and noticed the exhaust was leaking and called Leisure days.
They advised me to take pictures and while I was taking pictures I noticed that there was a crack measuring approximately 4 feet long. I took pictures of this crack as well and sent this to Leisure days. On July 20 I found the second crack and sent this picture as well. We were told that the service manager would soon contact us to make arrangements to epoxy the crack.
We were concerned that the recommendation was made to fix the motor home as opposed to replacing it. It seems that they are proposing to do a band-aid job by choosing to put epoxy on the crack rather than examining it further to determine the cause of it. Is this recommendation being made because the manufacturer's warranty has expired (we did purchase extended warranty)? I don’t believe that a motor home should crack within the first year of purchase and we want to know what caused this.
Furthermore this will affect its resale value.
Who would purchase a motorhome that has two cracks underneath?
As for the exhaust, Forestriver states it is a ford issue and that we need to contact a ford dealership to have them fix it.Closest ford dealership is 3.5 hour drive, one way.
CherylOP wrote the review because of bad quality at Forest River and attached photo s. Reviewer claimed that he or she wants Forest River to issue a full refund.
The most disappointing in user's experience was rv quality and quality of product. The author asks this business to immediately contact him/ her to briefly discuss his/ her negative experience with the company.
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