Winston Salem, North Carolina
1 comment
Not resolved

We purchased a 2014 Forest River Palomino Puma In August 2014. Six months later the carpet was saturated on the slide out by the dining bunk. After several trips to Campers Inn in Mocksville NC to abide by the warranty, the problem was still not fixed. They said it was the slide out, and it may have been, but the window in the dining bunk was defective and leaking the entire time, resulting in active mold growing on the walls and under the bench seat. We took it again back to Campers Inn in Mocksville and they said they were going to work on it but at the time I called they said they had the air conditioning running full blast, stating that was the best dehumidifyer! Uh no it is not! Here's the result from that! Active mold now growing in the master bedroom and pantry! Please!! We need help! We now have a $25,000 one-year old camper with ACTIVE MOLD!!!!! So far I have been handed off from one person to the other and am dealing with Bill Baker at Forest River's Criminal Warranty Department! This entire process has been so disconcerting.

Related: Forest River - Ceder Creek Cottage (custom ordered)

Jim and Diane Cotton


Review about: 2014 Forest River Palomino Puma.

Review #695294 is a subjective opinion of a user.

Product or Service Quality
Price Affordability
Discounts and Special Offers
Customer service
PRODUCT OR SERVICE Forest River Warranty
Reason of Review / Monetary Loss Bad quality / Not specified
Preferred solution Not specified

Had an Experience with Forest River?

Write a review


Comment as anonymous or
Terms of Service
Post Comment

The AC units are over rated by 25% the 16,000 btu/hr.rating label is on a 12,000 btu / hr.

unit. That's why they don't cool. The black Dometic, Corp.

ones have a million dollar return in 2014.The others Atwood and Suburban are all the same over rated junk from China.


You May Also Like

Forest River   So Far Not Very Good Forest River "In June we bought a new travel trailer. From the time we towed it home, we new something was not right. At first we were unsure of what was wrong...." Read more Forest River - 2017 Cedar Creek Champagne 38el 4X4FCRP2XHS216218 Forest River "Since our purchased our 2017 38el model we have had some problems with the unit. Two of the most annoying situations is getting things that were told to us about..." Read more Forest River - Buyer beware, poor quality of workmanship on our 2014 destination trailer Forest River "In 2013 we bought a new 2014 Model Salem destination trailer built by Forest River from Fun-N-Sun in Ludington, Michigan. The first season we had these issues covered by..." Read more Never by a Forest River Forest River "NEVER BUY A FOREST RIVER PRODUCT!!! We purchased a new FR Rockwood 5th wheel in July 2015 it is now April 2016 and our unit has been in the dealer warranty..." Read more Warning! Stay away from Roca Labs, and Don Karl Juravin Don Karl Juravin "Before you buy, make sure you do your research on the companies that sell Gastric Bypass Alternative NO Surgery and their new "invention" as they call it , the "Magic..." Read more Don Juravin - Hoax alert! Roca Lab's Gastric Bypass Alternative NO Surgery proven to be a sham! Don Juravin "Don't fall for this internet quackery called Gastric Bypass Alternative NO Surgery. This stuff tastes terrible and shockingly the owner of Roca Labs who claims to have invented this stuff..." Read more Arnel Management - Tree crashed into unit Arnel refused to repair Arnel Management "During the major storms in Jan-Feb. 2017 tress crashed & destroyed multiple units in both Alicia Villiage and Alicia Plaza apartments located at 25211 and 25212 Stockport, Laguna hills, CA...." Read more Hayward Pool Products - Pump failed after being run for three months Hayward Pool Products "I purchased a Hayward pump and filter four years ago and before I could use it a tree fell on my aboveground pool and deck. Not having the pool inured,..." Read more