the slide-out has given me problems since it was new. the breakers would pop every time I deployed the longest slide.
The slide would deploy with the bottom going out ahead of the top and I could not seem to find the cause of the bind . Each time I called the dealer they told me it needed adjustment. after 7 years of making adjustments with no improvement, I had a service person look at it that said that the header over the slide-out was warped and rubbing on the roof of the slide-out. As it could not be fixed on site I had Rose City R.V.take it to their shop.
They found that the header was of light aluminum tubing with a seam in the middle that had failed. They contacted the factory for information on a fix. The fix involved heaviermaterial [about 3 X of the original. When contacted about sharing the cost of repair the factory declined to have any responsibility as the warranty had expired.
When reminded that this type of defect is hidden and takes time to show itself they did not respond. Some customer service.
Reason of review: Damaged or defective.
Monetary Loss: $4500.
Preferred solution: Full refund.
I didn't like: If you do not have a warrenty they wont help you, No backing of warranty.