I'm sure this won't help but I had to put my frustration into words and hopefully keep someone else from experiencing this frustration. We purchased a 2014 Sierra 360PDEK by Forest River at Specialty RV in Lancaster, OH.
After two short years of little use, the slide out stopped working. Thank goodness we purchased the extended warranty!! The Air conditioner also went out at the same time. We took our RV in for service at Specialty RV.
It has been there for two months and no end in sight. They are going around and around with Forest River and Lippert about a part number. Seriously???? No one can come up with a part number????
Really!?!?!?!?!?! This is so unacceptable on so many levels. I corresponded personally with a warranty representative at Forest River. She said It's not under warranty any longer (their warranty ends after one year) She said it was up to the dealer and the warranty company.
Again, REALLY?? Aren't they at all interested in trying to get to the bottom of the issue? Do they not have any ethics to stand behind their product. Their RVs are not cheap.....We spent a lot of money on a permanent camping spot and we have been without our camper for two + months and no resolution in sight.
DO NOT PURCHASE AN RV UNDER THE FOREST RIVER BRAND! YOU WILL BE VERY DISAPPOINTED AND FEEL COMPLETELY RIPPED OFF!!!!!
This reviewer shared experience about warranty issue and wants this business to read this review and look into the issue (if any). The author is overall dissatisfied with Forest River. Reviewer wants customer support to reach out to him or her ASAP for further discussion of this matter.
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