We bought a 2017 "Sunseeker" 2860DS in March. When we first got it, we noticed a lot of screws, pieces of wood molding, and cut wire fragments on the floor.
Where did these all come from? Was our motorhome inspected prior to shipping? Did it get cleaned before we got it? I have heard from various people that these items are "left overs" from the manufacturing process.
Apparently, the "clock" is ticking and the pace is fast in the plant to get these coaches out as quickly as possible. So, picking up screws etc. that fall onto the floor is too time consuming. Therefore, the new owner is left with a mess to clean up in a brand new coach.
Since our purchase in March, we have been back to the dealership every other month with various problems. These include: the jack system ( twice so far), refrigerator, air conditioner, back window blind falling down, and our camera system not working correctly. I have called and emailed our Forest River warranty rep several times. He is trying to help.
The dealership is also trying to work through these problems. But, parts are on order and we are without the use of our motorhome because of poor manufacturing and shoddy quality control. This is a brand new coach! We should not be experiencing these types of problems with a unit that has barely been used.
Our main use of this motorhome has been to drive it back and forth between our home and the dealership for repairs! I am sad beyond words! I sit and cry all of the time because we had dreams of going camping and enjoying quality time as a family! We can't do this because I ended up financing a $70,000 POS!
As I write this, it is the beginning of September. We've barely been anywhere in our motorhome. How can you go anywhere when your motorhome is constantly at the dealership for repairs? It is at the dealership again!
Parts are on order. We will not have the motorhome available for use this Labor Day weekend. I am crying again because the frustration and sadness is intolerable. $70,000 is a lot of money to "throw away" on a lemon!
What is the company going to do to make things right? I honestly think they should "step up to the plate", acknowledge that we got a "lemon" and give us a new motorhome that actually works this time! In addition, they should send someone from the plant to the dealership.
These "bigwigs" need to inspect our motorhome with a "fine tooth" comb and see what the *** is going on with it! Then, they can see for themselves how shoddy the workmanship is!
Product or Service Mentioned: 2017 Forest River Sunseeker 2860ds Rv.
Reason of review: Damaged or defective.
Monetary Loss: $75000.
Preferred solution: Let the company propose a solution.
I liked: Camper.
I didn't like: Quality of workmanship.