Work at RV dealership. I own a camper myself....not by Forest River, but.....try to help consumers out at our dealership get their units fixed.
We never can get the proper hours approved by this company to properly fix the issues. People buy RV's to use them. Not so they can have their RV in a shop all camping season. I find this company to be flat out arrogant.
Their quality control seems like it is non-existant.
In all my years in this business, and being an avid camper, I flat out would tell people to avoid Forest River products. I will not name drop, but if this company truly cares about their customers, meaning dealerships and buyers, they need to wake up.
Review about: Forest River Customer Care.
Reason of review: Poor customer service.