Purchased a brand new 2017 Palomino Columbus 386FK, a very high end residential 5th wheel from McKenzie RV in Stouffville, ON, Canada. The only thing high end is the price tag.
Water and damp in both the bedside slide and kitchen slide, mold in the bedside slide, door frame damaged from where someone installed a bolt backwards on the steps for the back door, wooden valances falling apart, trim work falling off, appliance garage door stuck and veneer coming off, lazy susan corner cabinet door/shelf installed so the screws on the bottom are ripping at the wood of the door, theater seating side panel flaps because it's not screwed down, various screws, bolts and debris found under every piece of furniture, the pull down kitchen faucet gets caught on the shelf below it, can't turn on the heat because it only connects to the a/c and blows cold air, double checked to make sure it is turned to heat electric for both zones and still just blows cold air through the a/c ducts. The to top it off, went to dewinterize it today to take it for the long weekend and water every where in the basement compartment! Every single connection spraying water all over electrical, all over the floor and walls, every single connection does not have a gasket on it and is cross threaded. Call the company I bought it from and they tell me to get in touch with Forest River because I'll get more traction than they will with warranty issues...
I can't even get Forest River on the line. I will be contacting my lawyer. The amount of money I paid for this unit and the complete and utter lack of care taken in producing this unit, not to mention the total lack of concern by the company I purchased it from, is apparently a standard issue for this manufacturer.
Save yourself a lot of heart ache and tears, don't buy from McKenzie RV and DON'T BUY A FOREST RIVER PRODUCT. Perhaps you should fire the entire quality control line or maybe you don't have one and should hire at least one person to double check the units BEFORE they leave the factory.
Product or Service Mentioned: 2017 Palomino Rv Columbus 386Fk Rv.
Reason of review: Damaged or defective.
Monetary Loss: $86000.
Preferred solution: Let the company propose a solution.
I liked: Layout of the camper when purchased, Trailor layout.
I didn't like: Drain overflow right above electrical plug.