Called about a roof leak today. Greg answered.
He was rude and basically informed me that I would have to do my own inspection (I'm not trained in RV service) or pay a dealer to inspect to see where the leak is coming from. He tried to tell me someone must have done something on the roof to cause the problem. (He is very good to figure this out over the phone).
I was impressed with Forest River products but I will be look at other options on my next RV. He could not even tell me where the nearest dealer to me that could do the warranty if needed.
Product or Service Mentioned: Forest River Customer Care.
Reason of review: Warranty issue.